About this Policy
This Cookie Policy explains how SmartPay Energy (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.
It outlines what cookies are, how we use them, and the choices you have in relation to them.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.
Cookies can be:
- Session cookies – deleted when you close your browser
- Persistent cookies – stored until they expire or are deleted
How we use cookies
We use cookies for the following purposes:
- To ensure the website functions correctly
- To understand how visitors use our website
- To improve performance and user experience
Some cookies are essential and do not require consent. Others are only used with your permission.
Types of cookies we use
1. Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off.
2. Statistics Cookies
These cookies help us understand how visitors interact with our website.
The cookies used on this website are listed below.
Managing your cookie preferences
When you visit our website, you are given the option to accept or reject non-essential cookies.
You can also manage or delete cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
Third-party cookies and international transfers
Some cookies are placed by third-party providers (such as Google and Microsoft). These providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place in line with UK data protection laws.
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices.
Contact us
If you have any questions about this Cookie Policy, please contact: datacontroller@smartpay.energy
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns